Reliance House Datacentre, Newcastle

Colocation in Newcastle

Reliance House, our own datacentre on Skinnerburn Road, a short walk from Newcastle Central Station. Rack space from a single U up to multiple racks, run by the same local team that runs our network.

N+1
UPS and generator power
N+1
precision cooling
32A
feeds available
24/7
access by pass and intercom
100Gb
straight to your rack

Rack options

Space that fits what you've got

From a single U, through quarter, third and half racks, to full and multiple racks. Every option sits in the same secure technical space, with the same power, cooling and connectivity.

From a single U

One server, a firewall or a small appliance. A simple way to get kit out of the office and into a proper datacentre.

Ask for a quote

Quarter, third and half racks

A share of a rack for a smaller setup, with room to grow.

Ask for a quote

Full racks

Room for a complete setup, with A and B feeds available, up to 32A.

Ask for a quote

Multiple racks

For larger estates, and for IT partners hosting kit for several customers.

Ask for a quote

Need something in between? Tell us what you have in mind →

Built to keep your kit running

The detail behind the building: how we keep it powered, cool and secure.

Power and cooling

  • Dedicated supply from the Northern Powergrid substation next to the building
  • N+1 modular double-conversion UPS
  • Standby diesel generator that starts automatically
  • Generator tested on-load every six months and load-bank tested every year as part of its annual service
  • A and B feeds available
  • Feeds up to 32A
  • N+1 precision cooling, with contained cold aisles
  • Room conditions monitored in-row

Security and access

  • 24/7 access for authorised pass holders, by pass and intercom
  • Fenced and gated site
  • Door entry control on the main doors and the doors to the technical space
  • CCTV inside and out, recorded
  • Intruder alarm, professionally maintained and monitored, with police response
  • Ground-floor technical space, with a goods-in bay for short-term storage of large items
  • UPS, generator and room temperature monitored around the clock by our network monitoring

Fire protection designed for IT equipment

The technical space is protected by an inert-gas system rather than water sprinklers, designed to put out a fire without soaking the equipment around it.

Inert-gas suppression

IG-541 system with automatic or manual discharge.

Double-knock detection

Two separate detection zones must both trigger before gas is released.

Serviced and tested

The datacentre fire panel is tested quarterly, the gas system serviced every six months, and the room integrity-tested every year.

Monitored and tested

Fire alarm monitored by an alarm receiving centre and tested every week.

What you get at Reliance House

Connectivity

Bandwidth from 10Mb up to 100Gb, straight to your rack.

IPv4 and IPv6

Both as standard, on our own network (AS34119).

Remote hands

Our own engineers, on request, when you can't get in.

24/7 access

By pass and intercom, whenever you need your kit.

A and B power

A and B feeds available, up to 32A.

Ethernet backhaul

To our Equinix Manchester and London PoPs and other UK datacentres, plus National Ethernet and our Newcastle metro fibre.

Break-out room and guest Wi-Fi

Somewhere to take a break or catch up on email when you're on site.

A team you can phone

The engineers who run the building, not a call centre.

How it works

  1. 1

    Tell us what you need

    Fill in the form or give us a call. Roughly how much space and power is plenty to start with.

  2. 2

    Visit Reliance House

    Come and look round, meet the team and see where your kit would live.

  3. 3

    Get your quote

    We'll send you a clear quote for the space, power and connectivity you need.

  4. 4

    Move in and go live

    Agree a date, bring your kit in, and we'll get you connected to our network.

Connected from day one

Your rack sits on our own network. Our 100Gb core links Newcastle, Manchester and London, and we run our own fibre network in Newcastle too. Fibre reaches the building by diverse routes at the side and rear. Reliance House is carrier neutral, so third-party connectivity is available from several other providers too.

100Gb
core: Newcastle, Manchester, London
99.99%
datacentre network SLA
LINX / IXManchester
peering in London & Manchester
~400
customers served from Reliance House

The 99.99% datacentre network SLA applies to our Datacentre Internet Services, as set out in our terms and conditions.

Also in Manchester and London

Need kit in more than one city? We also offer colocation at two Equinix sites on our 100Gb core.

Reliance House, Newcastle

Our own datacentre on Skinnerburn Road, NE4 7AN.

Equinix MA1, Manchester

Our Manchester point of presence, on our 100Gb core.

Equinix LD8, London Docklands

Our London point of presence, on our 100Gb core.

Who it's for

North East businesses

Keep your servers and storage close to home in a proper datacentre, looked after by a local team you can phone.

IT partners & resellers

Rack space and connectivity for your customers, unbranded. We never sell direct to your customers.

Disaster recovery & second sites

A second home for your backups or standby kit, in Newcastle, Manchester or London.

Reliance House

Skinnerburn Road, Newcastle upon Tyne NE4 7AN

Come and see it

The best way to judge a datacentre is to walk round it. Book a visit and we'll show you the space, talk through what you need and answer your questions, with no obligation.

  • Reliance House, Skinnerburn Road, Newcastle upon Tyne NE4 7AN
  • A short walk from Newcastle Central Station
  • 0333 344 8088 (Mon–Fri 9–5)
Book a visit

Colocation questions

Can I visit before I sign?

Yes. Book a visit and we'll show you round Reliance House, a short walk from Newcastle Central Station, so you can see the technical space and how it connects into our network before you commit.

What size do you start at?

From a single U, through quarter, third and half racks, to full and multiple racks. Tell us roughly what you have in mind and we'll suggest the right fit and send you a quote.

How much power can I have?

Feeds are available up to 32A, and A and B feeds are available. Tell us what your kit needs and we'll suggest the right setup.

What happens if the mains power fails?

Our N+1 modular UPS carries the load straight away and the standby diesel generator starts automatically.

Can I get in outside office hours?

Yes. Access is 24/7 for authorised pass holders, by pass and intercom, so you can work on your kit whenever you need to.

Do you offer remote hands?

Yes, remote hands are available on request, so our own engineers can help with your kit when you can't get to Reliance House yourself.

Can I get connectivity with my rack?

Yes. Reliance House plugs directly into our 100Gb core linking Newcastle, Manchester and London. We peer at LINX in London and IXManchester, buy transit from NTT, Lumen and GTT, and provide IPv4 and IPv6 (AS34119), backed by a 99.99% datacentre network SLA.

Do you have space outside Newcastle?

Yes. Colocation is also available at Equinix MA1 in Manchester and Equinix LD8 in London Docklands, if you want kit in more than one city or a second site for disaster recovery.

Ready to see Reliance House?

Book a visit, or tell us what you need and we'll reply within one working day.